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Return Policy

Because even real passion needs a backup plan.

To start a return write us an email at info@pizzamovieparty.com

First things first: what can you return?

You can return your order if:

It’s unworn and unused
Has all the original tags
Comes in its original packaging
You’ve got the receipt or proof of purchase

That’s the basic drill. We don’t take back items that look like they’ve had a night out. Keep it fresh and we’re good.

The non-negotiables:

Personalized items can’t be returned unless something’s wrong with them.
Socks and underwear are final sale — unless defective. Hygiene matters.
Gift cards are non-refundable. But hey, they don’t expire, ever.

Refund to Original Payment Method – 14 days

You have 14 days from receiving your order to change your mind.
No reason needed.
We’ll refund the item(s) to your original payment method.
Shipping charges are non-refundable.
Return shipping is on you — unless the product is faulty.
- You can send it back yourself
- Or use our return label: in which case a flat fee will be charge. Fee depends on the country and volume returned (we will provide a receipt from UPS for transparency). The return label fee will be deducted from your refund

Why we charge return labels:
We make premium gear in the EU under fair conditions, not in sweatshops. Our margins are tight by choice — ethical production isn’t cheap. So yeah, we charge for returns to stay in business and keep delivering the good stuff. Hope that makes sense.

Faulty or incorrect item?

That’s 100% on us.

If you got something defective, damaged or just plain wrong — email us immediately: info@pizzamovieparty.com
We’ll replace or refund it, no extra cost, no drama.

EU law says you've got 2 years to report product issues. We’ve got you.